Accessibility

Travelling should be possible for everyone and the same applies for the use of our selling platform. That is why accessibility is important for us and part of our design values.

Principles

compass Supportive
Our accessible design supports a wide range of users and offers several ways of interaction to make the interface usable for everyone.
puzzle Personal
To enable an accessible experience we need to include the personal needs of our customers.
partyhorn Joyful
By offering an interface that can be used by everyone we bring joy to a wide range of users.

Four factors of accessible design

1. Perceivable: The content of the page needs to be perceivable by a wide range of different user-types.

2. Operable: It needs to be possible to navigate on the page in multiple ways: mouse, keyboard, screen reader.

3. Understandable: The content and its appearance has be consistent and easy to consume.

4. Robust: The technology, concept and design has to have a high browser compatibility and support of assistive programs.

Checklist

Here is a checklist including the most important characteristics a concept should fulfill.

color contrast

highlighting not only by color

focus states

labels instead of placeholders

keyboard navigation

Color Contrast

Color Contrast Do

Color Contrast Dont

Affected elements: text, headlines

To guarantee good readability of text and clear visual hierarchy a sufficient color contrast is indispensable. For Text with at least 18pt or 14pt in bold a contrast of 3 to 1 is recommended. For smaller text the contrast should be 4.5 to 1.

Highlighting not only by color

Highlighting Do

Highlighting Dont

Affected elements: text-links, graphs, info-boxes

To visually highlight important information do not use color only. Depending on the color vision of the user that way information can get lost. Better add iconography, text or text decoration to make the highlighting more clear.

Focus states

Focus States Do

Focus States Dont

Affected elements: navigation, links, inputs, form fields, widgets, buttons, and menu items

Focus states become very important when using the keyboard to navigate. They highlight the element which is focused by the keyboard and help that way to navigate and orientate. The focus styling should stand out very clearly.

Labels instead of placeholder

Labels Do

Labels States Dont

Affected elements: inputs, form fields

Do not use a placeholder to offer information in an input or form field. Otherwise the information gets lost as soon as the user starts typing or the field is focused which can become a problem specially when navigating with the keyboard. Also the contrast of placeholders is usually bad. Use a label instead that stays visible and has a better contrast.

Keyboard navigation

Keyboard Navigation Do

Keyboard Navigation States Dont

Affected elements: navigation, links, inputs, form fields, widgets, buttons, and menu items

To guarantee a good keyboard navigation not only the focus state comes into play. The order you navigate on the page width tab should follow a logical concept. It is also important to enable an interaction via enter button.